Our Services

With goldsmiths on premises, precious jewellery items do not have to leave the store. Repair workmanship is not created equal. At Sapphires you are assured our professional goldsmithing team will repair your jewellery precisely. We take pride in the finishing touches and our Master goldsmith inspects each jewellery item by microscope for quality control.

Repairs – 40+yrs Experience

Under the direction of our Master Goldsmith Thomas Steele, our goldsmithing team will take on the most challenging repairs including jobs that were not entertained elsewhere.

Common jewellery repairs include:

  • Claw re-tipping
  • Ring re-shanking
  • Ring sizing
  • Chain repairs
  • Replacement of missing gems
  • Polishing
  • Rhodium plating

We offer complimentary cleaning and inspection of your jewellery while you wait.

Thomas Steele

Appraisals – Meet our Gemologist

Vanessa brings over 15 years of experience to the gem and jewellery industry. As a Registered Gemologist and Master Valuer, Vanessa can accurately identify coloured gemstones, grade your diamonds for the 4 C’s and provide you with a comprehensive appraisal report for any number of purposes. Different types of appraisals offered include Insurance, Estate and Fairmarket value.

On top of being an expert in the field of gemology and appraising, Vanessa is well experienced in gold and jewellery buying as well as the study of Numismatics.

We are one of few jewellery stores in Niagara region with an on site gemologist.  Vanessa will clean and appraise your jewellery on the premises.  While you wait appraisals can always be accommodated with an appointment.

Watch Repair

Our on site staff can replace batteries, watch crystals, pins, straps and clasps.

Internal mechanics/movement and internal parts will be repaired by our certified watch makers. Stop in to receive a quote. Internal technical revisions are a service we provide offsite. We work closely with our experienced watchmakers from the time you leave your watch, to communicating what is required for repair, to pick up.

We will take of everything from start to finish.

watch repair

Jewellery Purchasing


We Buy Gold &
Precious Metals

Upcycle your unwanted gold and precious metal jewellery.

We buy gold, platinum and silver. Even if your gold is broken, you may receive more than what you purchased it for.

Recycling your gold is great for the environment too.

Sell Diamonds

Sell or Trade Up Diamonds

Diamonds in all shapes and sizes are considered. We purchase smaller diamonds on site.

 We work with our diamond dealers to offer the best prices possible for your larger diamonds.

Special occasion coming up?  Receive top value when upgrading to the diamond of your dreams!

Estate Jewellery


Our estate jewellery is hand selected for fine quality and craftsmanship.

We love jewellery that has a story to tell.

Have a piece of jewellery you would like evaluated? Book your complimentary consultation today.